f9club Privacy Policy

When you register on f9club, we collect the personal details you provide during the sign-up process, including your name, date of birth, contact number, and email address. We also collect the payment account details you submit when making deposits or requesting withdrawals in Philippine pesos (PHP ₱). During your sessions on the platform, we automatically gather technical data such as your device type, browser version, IP address, and general location information. This technical data helps us maintain platform security, detect unusual activity, and ensure that the service runs smoothly for all players across the Philippines. We may also collect records of your gaming activity, transaction history, and any communications you send to our support team. All information collected is used solely for the purposes described in this Privacy Policy and is not shared with third parties for marketing without your explicit consent. You are responsible for ensuring that the personal details you provide are accurate and up to date at all times.

The personal information collected by f9club is used primarily to operate and maintain your account, process deposits and withdrawals, and verify your identity when required. We use your contact details to send account-related notifications, security alerts, and important service updates — you can manage your communication preferences through your account settings at any time. Transaction and gaming activity data is used to monitor for fraud, enforce our Terms and Conditions, and comply with applicable Philippine regulations for online gaming platforms. Technical data such as IP addresses and device information is used to protect the platform from unauthorised access and to improve the overall performance and stability of the service. We do not use your personal data to make automated decisions that significantly affect your account without human review. If we need to use your information for any purpose not described in this policy, we will notify you and seek your consent before doing so. Your data is never sold to third-party advertisers or data brokers under any circumstances.

f9club does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors who handle PHP ₱ transactions on our behalf — but these providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose personal information to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law or a valid legal order. We will always aim to notify you of such a disclosure unless we are legally prohibited from doing so. Any third-party service providers we work with are carefully vetted and are not permitted to use your data for their own marketing or commercial purposes. We do not share your gaming history, financial details, or contact information with any other players on the platform. If the ownership or structure of f9club changes in the future, your data may be transferred as part of that process, and you will be notified in advance.

All personal data collected by f9club is stored on secure servers with access restricted to authorised personnel only. We use standard encryption practices to protect data transmitted between your device and the platform during each session, reducing the risk of interception by unauthorised parties. Account passwords are stored in a hashed format and are never accessible in plain text, even to our internal team. We regularly review our security practices to ensure they remain appropriate for the type and volume of data we handle. While we take all reasonable steps to protect your information, no online platform can guarantee absolute security against all possible threats — if you suspect that your account has been compromised, you should contact us immediately and change your login credentials. Your data is retained for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations. If you request account closure, we will delete or anonymise your personal data in accordance with our data retention obligations under Philippine law.

As a registered player on f9club, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or incomplete. You may also request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records for a specified period. If you wish to withdraw your consent for any specific use of your data, you can do so by updating your account preferences or by contacting our support team directly. You have the right to request a copy of your personal data in a portable format, and we will respond to such requests within a reasonable timeframe. If you believe that your data has been handled in a way that does not comply with this Privacy Policy, you have the right to raise a concern with the relevant data protection authority in the Philippines. We are committed to responding to all data-related requests promptly and transparently. To exercise any of these rights, please reach out to us using the contact details provided in the footer of this page.

f9club reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make changes, the revised policy will be published on this page with an updated effective date at the top. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. If a change is significant, we may notify registered players through their account or via the contact details on file. Continued use of the platform after any updates have been posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team. All previous versions of this policy are superseded by the most recently published version on this page.